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We are focused on providing the highest-quality service to all our customers. Our core value is guided by integrity and excellence.
CareNotes turns handwritten care notes into fast, compliant digital records — so your caregivers spend less time on documentation and more time with the individuals they support.
For DDD & Homecare Agencies - Widelink CareNotes
Guided forms built for DDD and homecare services. Caregivers fill in what matters — goals, interventions, and outcomes — with their signature, right from their phone.
Assign visits, handle recurring shifts, manage shift swaps, and see your whole week at a glance. Caregivers get a clear schedule and log each visit as they go.
Track certifications, ISP reviews, and overdue records. CareNotes flags what needs attention before it becomes a problem — and keeps a full audit trail behind the scenes.
Pay periods generate draft timesheets automatically from approved records. No more end-of-period spreadsheets.
Supervisors review, approve, or send records back with a note — instantly. Caregivers know exactly what to fix.
A native app for iOS and Android, plus a full web app for the office. Your data syncs across both.
The agency admin creates the individual's profile and sets up their active ISP (goals and care plan). This is what care will be documented against.
A supervisor assigns a caregiver to the individual on the calendar — picking the date, time, and service type for the visit.
At the scheduled time, the caregiver opens CareNotes on their phone, fills in the guided note (interventions, progress, outcomes), and signs it.
The caregiver submits the record. It goes to their supervisor to approve — or send back with a note — and the visit is officially documented.
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